Terms & Conditions

1. Scope

These Terms & Conditions apply to your use of the Afenta website and, where no separate written agreement applies, to services provided by Afenta.

If a proposal, statement of work, invoice, order confirmation, or signed agreement contains different terms, that document takes priority for the relevant engagement.

2. Website use

• You may use the website for lawful business and informational purposes.
• You must not misuse the website, attempt unauthorised access, interfere with security, or use the website in a way that harms Afenta or third parties.
• Website content is provided for general information and may change without notice.

3. Services and proposals

Afenta provides growth strategy, brand identity, content, campaigns, funnels, SEO, CRM automation, AI automation, and related digital services. The exact scope, deliverables, timeline, and fees are agreed in writing before work starts.

Any estimates, timelines, or expected outcomes depend on client input, market conditions, third-party platforms, and the agreed scope.

4. Client responsibilities

• You are responsible for providing accurate information, materials, access, feedback, approvals, and legal rights needed for the work.
• You are responsible for reviewing deliverables and telling us promptly about required corrections.
• You confirm that materials you provide do not infringe third-party rights and may be used for the agreed services.

5. Fees, invoices, and payments

Fees, VAT, payment terms, and due dates are stated in the applicable proposal, invoice, or written agreement.

Unless agreed otherwise, invoices must be paid by the due date. Late payment may pause work, delivery, support, or access to files until payment is received.

6. Intellectual property

Unless agreed otherwise, Afenta retains ownership of pre-existing tools, templates, methods, know-how, source components, and internal systems.

After full payment, the client receives the agreed rights to final deliverables created specifically for the client, subject to any third-party licences, open-source licences, or platform terms.

Afenta may reference completed public work in its portfolio unless confidentiality is agreed in writing.

7. Third-party platforms

Projects may depend on third-party platforms such as hosting providers, analytics tools, payment providers, email services, advertising platforms, content systems, or automation tools.

Afenta is not responsible for outages, changes, restrictions, pricing, or decisions made by third-party providers.

8. Liability

To the maximum extent permitted by law, Afenta is not liable for indirect damage, lost profit, lost revenue, lost data, business interruption, or damage caused by third-party platforms.

Where liability cannot be excluded, Afenta's total liability is limited to the amount paid for the specific service that caused the claim, unless mandatory law requires otherwise.

9. Suspension and termination

Either party may end an engagement according to the written agreement. Afenta may suspend work if invoices are overdue, required input is missing, or the client materially breaches agreed terms.

Amounts due for work already performed, committed costs, and approved expenses remain payable.

10. Governing law

These terms are governed by Dutch law. Disputes will first be discussed in good faith. If no resolution is reached, disputes may be submitted to the competent Dutch court, unless mandatory law provides otherwise.

11. Contact

For questions about these terms, contact Afenta at info@afenta.com.